A circle pings at the center of the screen, and does not change after mouse interaction. Opened the old mouse control panel and enabled the "locate my cursor when I press ctrl".Alt-tab and task manager don't show any open apps after logging in - nothing to break the cursor out of.Device manager recognized both mouse and trackpad, and says they're working properly.Windows is up-to-date, no updates available.Flailing mouse and trackpad wildly in frustration.Opening task manager (ctrl-shift-esc) to try to free the cursor.Alt-tab in case the cursor is captured by a background application.Checking for a physical "disable cursor" switch near the trackpad or on the side (there is none).Connecting either mouse (old or new) to a different USB port.Testing the mouse on a different computer (it works fine).Disconnecting the mouse and reconnecting it.Pressing all function keys to re-enable the cursor (fn+F1.
What we've tried so far, after extensive googling and keyboard-only navigation as suggested below: Hoping someone can suggest a keyboard-only fix that we haven't tried. Most solutions online don't exactly match this issue, or suggest fixes that require the use of a cursor, so we're a bit stuck. The laptop does not have a touch screen, so we have no way of interacting with things normally. They usually use a wired USB mouse, but the trackpad is doing nothing as well. It's present at the login screen, and gone immediately after. A family member has a laptop with Windows 10, and the cursor has completely vanished.
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